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Privacy Policy of Immanuel Albertinen Diakonie gGmbH

Immanuel Albertinen Diakonie and its companies attach great importance to protecting your data when you use our website and associated online offers. In accordance with Article 13 and Article 14 of the European Union's General Data Protection Regulation (GDPR), we would like to inform you about when which data is stored and how it is used.

This general Privacy Policy applies to all online offers of Immanuel Albertinen Diakonie and its companies and holdings. These include websites, functions, and content, as well as external online presences such as the channels we operate on social media platforms. 

We have taken appropriate technical and organizational measures to ensure that we and our external service providers comply with the provisions on data protection in GDPR and national data protection laws.

Table of contents

1. Responsible body

2. Data Protection Officer

3. General information on data processing

4. Rights of data subjects

5. Data processing relating to a visit to our websites

6. Collection and processing of your personal data when contacting us or using our offers

7. Google Fonts

8. Embedded external content from third parties

9. Presence on social media platforms

1. Responsible body

The "controller" or responsible body for data processing on this website in accordance with Article 24(1) GDPR and other national data protection laws and regulations is:

Immanuel Albertinen Diakonie gGmbH
Registered office: Hamburg | District Court of Hamburg | HRB 154959
Managing Directors: Matthias Scheller, Andreas Mende, Dr. Thorsten Minuth Email: mail@immanuelalbertinen.de

Registered office and Hamburg office:

Süntelstrasse 11a
22457 Hamburg, Germany
Tel. +49 (0)40 5588-1

Berlin Office:

Am Kleinen Wannsee 5 A
14109 Berlin, Germany
Tel. +49 30 80505-272

2. Data Protection Officer

Company data protection officer
Katrin Klatt
Immanuel Albertinen Diakonie gGmbH
Süntelstraße 11a
22457 Hamburg, Germany
datenschutz@immanuelalbertinen.de

3. General information on data processing

Our websites are largely designed in such a way that they can be used without revealing your identity. Personal data such as your name, address, and contact details are not recorded unless you provide this information voluntarily, for example, in a contact form.

We use your data in accordance with the statutory requirements on data protection. Here you will find information about the data we collect, how we use it, and the purpose of such use.

3.1 Recording, storage and erasure of personal data

The data you voluntarily transmit to us will only be stored and processed for the purposes respectively specified. We only transmit the data you voluntarily send to us to third parties if this is within the scope of the purpose of collecting such data.

Personal data will be erased immediately as soon as knowledge of the data is no longer required to fulfill the purpose of storage and the respective documents are not subject to a legal or statutory retention obligation.

3.2 Use and disclosure of personal information

Your personal data will not be transmitted to third parties for a purpose other than those listed below.

We only transfer your personal data to a third party if:

3.3. No profiling or automated decision-making

User profiles with personal data that becomes known to Immanuel Albertinen Diakonie and its companies are not merged with personal data from different data sources, i.e. there is no profiling. We likewise do not carry out any automated decision-making.

3.4 Personal data of minors

Children and young people under the age of 16 may not transmit any personal data to the controller on the Internet without the consent of their parents or legal guardians. On the basis of Section 8 of the German Social Code (Sozialgesetzbuch – SGB) VIII, the consent of parents or legal guardians for the transmission of personal data of minors is expressly not required for online registration for anonymous counseling for children and young people under the age of 16.

Please note that the other services for which personal data is collected, such as registering for newsletters, using contact forms, or registering for events, may not be used by young people under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16 outside of counseling offers addressed specifically to them.

3.5 Data security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, and against unauthorized access by third parties. Our security measures are continuously being improved in line with technological developments.

3.5.1 Limited data security on the Internet and via email

However, we expressly point out that there are security gaps in data transmission on the Internet, such as in communication by email, which means that unauthorized access by third parties cannot be ruled out with certainty. There is a risk that information contained in an email and attachments, including confidential information, may be intercepted or destroyed in transit, lost, or delayed.

You should generally keep personal and confidential data (for example, relating to your health) secret and therefore also not send it to us by email unless encrypted. You can also contact us at any time by post or phone.

3.5.2 SSL encryption

This site uses the widespread SSL (secure socket layer) method for security reasons and to protect the transmission of confidential content, such as inquiries in contact forms that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the closed representation of the key or lock symbol in the upper status bar of your browser.

If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.

3.6. Links to third party websites

The assurances given in our Privacy Policy apply exclusively to the websites of Immanuel Albertinen Diakonie and its companies, not to the third-party websites we have linked to from our website. We have no influence on whether these providers comply with statutory data protection requirements. You should therefore always check the privacy policies provided on the websites of third parties.

4. Rights of data subjects

4.1 You have the right:

4.2 Objection to the processing of personal data

If your personal data is processed on the basis of legitimate interests in accordance with Article 6(1)(f) GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 GDPR on grounds relating to your particular situation or when the objection is directed against direct marketing. In the latter case, you have a general right to object without specifying particular information, which we will implement. If there are other legal bases in accordance with Article 6(1)(a), (b) or (c) for the processing of your personal data, please address your objection to one of the offices mentioned above. Your data will be erased unless other legal or statutory provisions conflict with this.

If you would like to assert your right of withdrawal or objection, it is sufficient to send an email to datenschutz@immanuelalbertinen.de or to send an informal letter by post to the company data protection officer, Immanuel Albertinen Diakonie gGmbH, Süntelstrasse 11a, 22457 Hamburg, Germany.

4.3 Information, correction, blocking, erasure

For information, correction, blocking, erasure or other questions about personal data, you can contact the data protection officer named at the top of the page at any time.

If you have any questions about data protection law in connection with a stay in a clinic, please contact the responsible data protection officer directly at  datenschutz@immanuelalbertinen.de.

5. Data processing relating to a visit to our websites

5.1 Provision of the website and log files

When you visit our website, data is exchanged between your device and our web server. This is technically necessary so that we can display our websites to you and to ensure security.

5.1.1 Type and scope of the data processing

Each time our website is accessed, the server on which our website is located (hereinafter referred to as the "web server") automatically collects information from the terminal used by the user accessing it.
Each time a page or file is called up or attempted to be called up on this web server, the following data is stored in a log file.

5.1.2 Purposes and legal basis for the data processing

The data is collected each time our website is accessed in order to enable the website to be delivered to the requesting computer – i.e. to make the website available at all. The legal basis for the data processing is Article 6(1)(e) GDPR – The performance of a task carried out in the public interest. Events relevant to information security are also logged to enable us to track unauthorized access attempts and unauthorized access to the web server. The legal basis for this data processing is Article 6(1)(f) GDPR – The legitimate interest of the controller in identifying and tracking inadmissible and abusive attempts to access the web server. Access profiles are not created. This data is not merged with other data sources. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

5.1.3 Retention period

The logged data is stored and erased at regular intervals unless a recognized system abuse leads to civil or criminal prosecution of the perpetrator.

5.1.4 Opt out option (right to object)

The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. The user consequently does not have an opt out option.

5.2 Cookies

We use cookies to optimize the user-friendliness, effectiveness, and security of our websites for you. These are small text files that are stored on your data terminal and in your browser. These include technically necessary cookies for the operation of our websites, as well as cookies for anonymous web analysis or for extended functions and services.

You decide on categories for which you want to agree to the use of cookies and for which you do not. Please note that depending on your selection, not all functions of our website may be available to you. You can change your selection at any time via the Cookie settings at the bottom of each page.

5.2.1 Necessary cookies and localStorage records

5.2.1.1 Type and scope of the data processing

Necessary cookies and files that are stored in localStorage are technically indispensable for the operation of our websites and are therefore always activated. These files process the following data, among others:

5.2.1.2 Purposes and legal basis for the data processing

Some text files stored in the localStorage of your browser enable us to recognize your selected settings for the duration of your visit and the next time you visit our website. In this way we implement basic functions such as the option to consent to data processing, which is required under the GDPR, so that data processing is based on Article 6(1)(c) GDPR. Cookies or text files which are needed to carry out the electronic communication process or to provide certain functions are stored according to Article 6(1)(f) GDPR – legitimate interest in the technically error-free and optimized provision of the services.

5.2.1.3 Retention period

Session cookies are only stored for the duration of your session and are automatically erased at the end of your visit. Files in localStorage of your browser remain stored there so that the settings you have made are "remembered". If you deactivate a setting, the entry in localStorage is also automatically erased.

5.2.1.4 Opt out option (right to object)

Necessary cookies and text files in localStorage cannot be deactivated via the cookie settings of this website, as they are required for the website to function properly. You can set your browser so that you are informed about the setting of cookies, and you can also only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic erasure of cookies when the browser is closed. However, the functionality of this website may be impaired if necessary cookies are deactivated. You can deactivate entries in localStorage by using the function offered on the respective embedded content from third-party providers: Click on "Disable external content".

5.2.2. Tracking cookies – web analysis with Matomo

Matomo is an open-source software that enables usage behavior on our websites to be recorded and statistically evaluated. The analysis of this data enables us to further develop and constantly improve our website for you. 

5.2.2.1 Type and scope of the data processing

We only operate the open source software Matomo on our own servers. The data is only stored there and not passed on to third parties. Matomo sets a cookie that is stored on your terminal and enables analysis of the use of the website.

When the Matomo cookie is activated, it is generally possible to recognize the website from which you access our website and the websites that you call up on our website. In principle, we evaluate this information – insofar as it is technically available to us at all – only statistically and anonymously. We expressly do not create any user profiles.

In particular, the following data is stored in pseudonymized form for each session:

In principle, storage is not user-based, but is solely based on the IP address, which we only save in an abbreviated form (pseudonymized).

IP pseudonymization
The IP pseudonymization function is activated on this website. This shortens your IP address by removing the last two digits. The AnonymizeIP plug-in is used for this shortening. This prevents any conclusions being drawn about your person.

No transfer to third parties or third countries
We do not combine the collected data with other data. The usage data expressly will not be passed on to third parties and will not be transferred to third countries.

5.2.2.2 Purpose and legal basis for the data processing

The tracking measures we use are implemented according to Article 6(1)(a) GDPR. This means that you decide whether the web statistics are activated before you access the website, and you can determine the cookie settings yourself at any time at the bottom of our websites, i.e. whether web statistics is activated and thus the Matomo cookie may be stored on your terminal. If you consent to tracking, the collection and analysis of usage data is used exclusively to record the use of our website statistically and to evaluate it in aggregated form for the purpose of optimizing our offers. In this way, we ensure that our website is designed to meet your needs and is continuously optimized for you.

5.2.2.3 Retention period

The usage data and aggregated analysis data stored with the consent of the user are kept until the purpose for which they were collected no longer applies.

5.2.2.4 Opt out option (right to object)

You can use the link to the Cookie settings to update your personal settings at any time at the bottom of our website.

6. Collection and processing of your personal data when contacting us or using our offers

In principle, we only obtain personal data such as your name, address, or email address from you if you voluntarily provide it to us. This may occur, for example, if you send us your contact details when making an inquiry using an online form, requesting information material, registering for an event, registering for a newsletter, or sending an email.

In accordance with the principle of data minimization, we will only collect personal data from you that is required to use our service.

6.1 Contacting us by email

6.1.1 Type and scope of the data processing

You have the option of sending emails to employees of Immanuel Albertinen Diakonie and its companies via the links provided on our website – both via their personal work email addresses and to general email addresses of the institution and departments. Your email address and any personal information contained in the email, including your last name, first name and address, will be saved. The data is only used to process the communication or for the purpose of your request.

Third party email addresses
The email addresses of third parties (for example, cooperating institutions, self-help groups) are also provided on our website. If you use one of these addresses to contact us, the processing of personal data will not be the responsibility of Immanuel Albertinen Diakonie and its companies. If you have any questions about data protection and the handling of your personal data by these third parties, please contact them directly.

6.1.2 Purpose and legal basis for the data processing

Data is processed in order to process your contact and associated inquiries and concerns. The legal basis according to Article 6(1)(b) GDPR is processing for the performance of a contract to which the requesting person is party, or the implementation of pre-contractual measures that are carried out at the request of the data subject.

6.1.3 Retention period

The transmitted data and information will be stored for the purpose of contacting and processing the request in accordance with the periods applicable to the storage of the documents in question. It will be erased as soon as this information is no longer required for the fulfillment of the purpose of the storage, and the erasure or destruction of such files do not conflict with any legal or statutory retention obligation.

6.1.4 Opt out option (right to object)

Users have the right to object to the processing of their data at any time. Then their data will no longer be processed, however, the legality of the processing up to the time you opt out remains unaffected. In such a case, communication can no longer be continued. All personal data stored while contacting you will be erased unless legal or statutory storage requirements conflict with such erasure. An objection to processing can be submitted informally to  datenschutz@immanuelalbertinen.de.

6.2 Contact via the contact form

6.2.1 Type and scope of the data processing

We offer you the opportunity to contact our employees via an online form on some of our websites for inquiries, applications, admission requests, and orders.
 In this case, a valid email address is needed so that your request can be answered. You can provide further information voluntarily. If you send us inquiries via the contact form, your details from the inquiry form including the contact data you have stored there will be forwarded to the professional email inbox of our employees for the purpose of processing the inquiry and, in the event of follow-up questions, where they will be stored and answered by the responsible employees of Immanuel Albertinen Diakonie.

6.2.2 Purpose and legal basis for the data processing

Data is processed in order to process your contact and associated inquiries and concerns. The legal basis according to Article 6(1)(b) GDPR is processing for the performance of a contract to which the requesting person is party, or the implementation of pre-contractual measures that are carried out at the request of the data subject.

6.2.3 Retention period

The information is not stored on our website. The transmitted data and information are stored in the mailboxes of the employees for the purpose of contacting the author and processing the request. The data you enter in the contact form will remain with us until you ask us to erase it, withdraw your consent to storage, or the purpose of the data storage no longer applies (for example, after your request has been processed). Mandatory statutory requirements, in particular retention periods, remain unaffected.

6.2.4 Transfer of data to third parties

We only transfer personal data collected via our contact forms to third parties if this is necessary to fulfill your request. For example, if you use the contact form to request the delivery of information material and we send it to you using a shipping service provider, we must provide the shipping company with your name and address to carry out the delivery. No further transfer of information to third parties occurs or occurs only if you have expressly consented to the transfer. Your data will not be transferred to a third party without your express consent, for example for marketing purposes.

The basis for the data processing is Article 6(1)(b) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. The collected customer data will be erased after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

6.2.5 Opt out option (right to object)

You can object to the data processing at any time. All you need to do is send an informal message by email to: datenschutz@immanuelalbertinen.de. The legality of the data processing operations that took place up until the withdrawal remains unaffected by the withdrawal.

6.3 Newsletters

6.3.1 Type and scope of data processing

If you would like to receive a free newsletter offered on our website, we need your email address and (as part of the double opt-in procedure) confirmation (by clicking on a confirmation link) that you are the owner of the specified email address and agree to receive the newsletter. Only your email address and the confirmation that you consent to data processing in accordance with Article 6(1(a) GDPR for the purpose of receiving the newsletter are required so that we can send you the newsletter. Your email address will be saved with the date and time of your registration and your confirmation. You can voluntarily provide further information such as your salutation, title, first name and last name. These are used to generate a personal salutation in the newsletter.

6.3.2 Purpose and legal basis for the data processing

The data is collected and processed for the purpose of transmitting the newsletter that has been actively requested by the data subject by means of their registration. Data is collected, stored, and processed based on your consent in accordance with Article 6(1)(a) GDPR and corresponding to the requirements of Article 7 GDPR. The information is not transferred to any recipient in a third country (outside the EU) or to an international organization. There is no automated decision-making (profiling). It is neither contractually nor legally required that the data be provided, and there is also no obligation to do so.

6.3.3 Retention period

The data collected will remain stored as long as the purpose exists and will be blocked immediately after the purpose has ceased to exist, i.e. if the data subject has objected to the newsletter transmission by unsubscribing (canceling) the newsletter. The blocking ensures that no further newsletters will be sent to you. Blocked data will be erased from the system after a period of at least 6 months.

6.3.4 What content can you expect and how often?

We will inform you free of charge and without obligation about events, news, new products, and services, as well as other topics relating to the institution and the company for whose newsletter you have registered. The newsletter is sent out approximately once a month to every six months. The frequency depends on the topics and current developments.

6.3.5 Subscribing and canceling the newsletter

If you send a registration for the newsletter, you will then receive an email containing a confirmation link sent to the email address you provided. In this way we ensure that you really are the owner of the email address and that you have also ordered the newsletter yourself (double opt-in procedure). Clicking on the confirmation link in the email will activate your email address so you can receive the newsletter.

You can withdraw your consent to the storage of the data and the email address and to their use for sending the newsletter at any time with effect for the future and cancel the subscription, for example via the "Unsubscribe" link at the bottom of each newsletter (opt out procedure), or in writing by post to Immanuel Albertinen Diakonie gGmbH, Corporate Communications Division, Am Kleinen Wannsee 5 A, 14109 Berlin, Germany, or by email to unternehmenskommunikation@immanuelalbertinen.de. The legality of the data processing operations that have already taken place remains unaffected by the withdrawal.

6.3.6 Use of FriendlyCaptcha

When you register, we use a FriendlyCaptcha to ensure that you are a natural person and not a computer program or robot. This function is provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany. No cookies are set. The Friendly Captcha privacy policy applies to their processing and can be viewed here: https://friendlycaptcha.com/legal/privacy-end-users/

6.3.7 Statistics and pseudonymized performance measurement only after active consent

6.3.7.1 Type and scope of the data collected during newsletter tracking

In order to be able to optimize the newsletter for you, the dispatch software can carry out pseudonymized personal tracking in accordance with Article 4(5) GDPR. "Pseudonymized" means that under no circumstances may the controller or processor assign or trace back the data collected to a specific person.

A "tracking pixel" is used for tracking. This is a small image file that is downloaded by the recipient's email app when the newsletter is opened. A tracking cookie may be installed in the browser if a recipient open articles in an Internet browser instead of in the email program.
The following data is collected in pseudonymized form and only statistically evaluated in aggregated form:

6.3.7.2 Purpose and legal basis for data collection for newsletter tracking

Pseudonymized tracking is disabled by default for each recipient. If you would like to contribute to continuously optimizing the newsletter, you can actively consent to pseudonymized performance measurement. You can do this by clicking on “Activate tracking” when registering, either in the confirmation email or at the bottom of each newsletter you receive. Data is only collected when you have consented to tracking. Data is collected, stored, and processed on the basis of your consent in accordance with Article 6(1)(a) GDPR and corresponding to the requirements of Article 7 GDPR.

6.3.7.3 Retention period for data from newsletter tracking

The data collected with your consent to tracking remain stored while the purpose exists and are terminated immediately after the purpose has ceased to exist, for example if the data subject has opted out of receiving the newsletter by unsubscribing.

6.3.7.4 Opt out of newsletter tracking

Even after you have given your consent to newsletter tracking, you can withdraw your consent at any time by opting out. To do this, use the tracking deactivation link in the footer of each newsletter or withdrawal your consent to tracking by sending an email to unternehmenskommunikation@immanuelalbertinen.de

6.4. Registering for events

6.4.1 Type and scope of the data processing

When you register for an event, such as a specialist event, we need your contact details including your name, address, institution/company, email address, and phone number to process the registration and carry out the event. The required information requested during registration must be given in full. Otherwise, we will reject the registration. Registration for specialist events takes place electronically using a web form or email, or non-electronically by using a fax form. The data stored during registration will be transmitted to the organizer at the responsible institution of Immanuel Albertinen Diakonie, where it will be stored and processed.  We use the email address or postal address you provided during registration to share important information with you, such as the registration confirmation, payment of the fees due with registration, etc.

6.4.2 Purpose and legal basis for the data processing

The data entered during registration is processed only for the purpose of implementing the event. According to Article 6(1)(b) GDPR, the legal basis means this is legally permissible and necessary for the processing or initiation of a contractual relationship with you, the data subject, at your request.

6.4.3 Retention period

Registration data will be stored by us for the duration of the event and erased at regular intervals. Statutory retention periods remain unaffected.

6.4.4 Opt out option (right to object)

You can object to the data processing at any time. Just send an informal message by email to datenschutz@immanuelalbertinen.de. The legality of the data processing that has already taken place remains unaffected by your in the form of an objection/withdrawal of consent. Your information will be erased unless legal or statutory retention obligations conflict with such erasure. If you opt out before the event is held, then you may not participate in the event. A cancellation fee may apply. You can change or erase the data you provided voluntarily when registering for the event at any time by contacting datenschutz@immanuelalbertinen.de.

6.4.5 Registration for Albertinen Akademie educational measures

6.4.5.1 Type and scope of the data processing

Online bookings for educational measures can be made on the Albertinen Akademie website. According to the principle of data minimization, only the information required for processing the course registrations is requested as mandatory fields. This includes information such as your name, address, and contact details. 

We use the double opt in procedure to ensure that you yourself initiated the registration for the training activity. If you send in the online registration for educational measure, a confirmation email will be sent to the email address you provided with the request to verify your address by clicking on a link. This confirmation is needed to register the data you have given and send it to Albertinen Akademie, where it will be recorded and managed with easySoft seminar software.

6.4.5.2 Purpose and legal basis for the data processing

The data is used to process your course registration, carry out the training activity, process payments, and send certificates of participation in the training and other certificates. The legal basis is Article 6(1)(b) GDPR – processing for the fulfillment of a contract to which the requesting person is party or the implementation of pre-contractual measures that are carried out at the request of the data subject. It may not be used for any purpose other than as stated and may not be disclosed to a third party.

6.4.5.3 Retention period

The data used for the implementation of the booked educational measure will be stored for ten years. We see this as a service because we often receive inquiries about information the writer has lost. There are applicable legal deadlines for accounting and tax purposes.

6.4.5.4 Opt out option (right to object)

If you wish your data to be erased early, please contact mail@albertinen-akademie.de. Your information will be erased unless legal or statutory retention obligations conflict with such erasure.

6.4.6 Anonymous online appointment booking form in counseling centers

6.4.6.1 Type and scope of the data processing

Online appointment booking forms are available on our website for consultation appointments and linguists or interpreters. These can be used entirely anonymously. An indication of personal data is neither required nor intended. You may voluntarily provide further information about the appointment in the comment field.

6.4.6.2 Purpose and legal basis for the data processing

If you send us personal data or information via the comment field of the anonymous online appointment booking form, your details in the form, including the appointment you selected there, will also be stored by us for the purpose of processing the appointment booking and processed by the responsible consultants or linguists/interpreters. The data from the anonymous online appointment booking form will not be merged with other personal data.
Data processing for the purpose of contact is implemented in accordance with Article 6(1)(a) GDPR based on your voluntary consent.

6.4.6.3 Retention period

The data you enter in the contact form will remain with us until you ask us to erase it, withdraw your consent to storage, or the purpose for data storage no longer applies (for example, after consulting services have been provided for the appointment booked online). Mandatory statutory requirements, in particular retention periods, remain unaffected.

6.4.6.4 Opt out option (right to object)
You can withdraw this consent (opt out) at any time. Just send an informal message by email to datenschutz@immanuelalbertinen.de. The legality of the data processing operations that took place up until the withdrawal remains unaffected by the withdrawal.

6.5 Application in response to job offers

You can research vacancies and apply for jobs in the online career portal of Immanuel Albertinen Diakonie. The personal data you provide will be stored and processed for the application process and possible employment with us.

6.5.1 Type and scope of the data processing

Applications for advertised vacancies and unsolicited applications are usually submitted using an online application form but can also be submitted by post or electronically by email. In the application process, the following data is usually requested, provided by the applicants themselves, and stored at Immanuel Albertinen Diakonie for the duration of the application process:

Only employees of Immanuel Albertinen Diakonie and their companies involved in the selection process have access to this information. This also includes the responsible employee representative or the responsible works council. Persons commissioned to carry out system maintenance and servicing may gain knowledge of your data in the course of their work. Such persons or service providers, if any, are obliged to comply with data confidentiality and subject to existing data processing agreements. Application documents will only be shared with third parties and departments of other facilities of Immanuel Albertinen Diakonie with the expressed consent of the applicant.

6.5.2 Purpose and legal basis for the data processing

We process the data you provide in your application in order to check your suitability for the advertised position and to implement the application process. The legal basis for this data processing is Article 6(1)(b) GDPR – this is legally permissible and necessary for the processing or initiation of a contractual relationship with you at your own r, in conjunction with Section 26(1) of the German Data Protection Act (Bundesdatenschutzgesetz – BDSG) – the need for data processing for the purpose of establishing an employment relationship.

6.5.3 Retention period in the application process

The documents and all personal data remain stored for the duration of the application process. Based on the general principle of equal treatment, there is a legitimate interest in keeping submitted documents for up to six months after the application process has been completed. The data will then be anonymized unless legal or statutory retention obligations conflict with this. Documents that have been made available will be erased. If the application process is successful, the application documents are then transferred to the personnel file of the new employee and remain stored there for the duration of the employment relationship, unless longer statutory retention periods are provided for.

6.5.4 Inclusion in the application pool

We want to use your talents and potential! Even if your application for a specific position is not successful, we hope that we can still win you as an employee. If you use the online application form in our career portal, you have the option of agreeing to being included in our application pool by activating the corresponding checkbox before submitting your application. Participation in the application pool is voluntary. The legal basis is your consent in accordance with Article 6(1)(a) GDPR.
If you agree online or in writing to the storage of your application data when applying, the data will be stored with your personal data for a period of 12 months in the application pool of Immanuel Albertinen Diakonie and made available to all those employees of Immanuel Albertinen Diakonie and its companies who are involved in recruitment processes and have vacancies to fill. In this way, they can check your application in relation to vacancies in other institutions and departments and for new open positions. After the 12-month period has expired, the Corporate Personnel Recruitment and Loyalty division will contact you to ask whether you wish to continue to be listed in our application pool or have your data erased.

6.5.5 Opt out of inclusion in the application pool

You can opt out of the storage and processing of your data in the application pool at any time with future effect. In this case, however, it is no longer possible to continue the review process for other open positions. Send your opt out request to hr@immanuelalbertinen.de or by post to Immanuel Albertinen Diakonie gGmbH, Personnel Recruitment and Storage Division, Süntelstrasse 11a, 22457 Hamburg, Germany. The lawfulness of the processing of your data up to the time your opt out becomes effective will remain unchanged.

6.5.6 Unsolicited applications

If you take the opportunity to submit an unsolicited application, the application documents and personal data you provide will be made available to all those employees of Immanuel Albertinen Diakonie and its companies who are involved in the recruitment process and have vacant positions for a maximum period of 12 months, so that they can check the fit between your unsolicited application and new vacancies. After the deadline, the personal data of the unsolicited application will be anonymized and the documents you submitted will be erased.

7. Google Fonts

7.1 Local hosting of Google Fonts for the website

The websites of Immanuel Albertinen Diakonie and its companies use Google Fonts to ensure the uniform display of fonts. These are provided by Google as open source software under the SIL Open Font license. The Google Fonts are installed (hosted) locally on our own web servers. There is therefore no connection to Google servers.

Further information on privacy protection in relation to Google Fonts can be found at https://developers.google.com/fonts/faq/privacy?hl=en

7.2 Google Fonts used in embedded third-party content

To make our websites attractive and helpful, we offer certain embedded content for which we use third-party services, for example, for displaying videos, online appointment bookings, and online donation forms. Unless it is explicitly stated in this Privacy Policy that no Google Fonts are used, we have no knowledge or control over embedded content from third-party providers regarding whether these third-party providers use Google Fonts or whether they host them locally or integrated via the Google API, in which case personal data such as your IP address would be transmitted to Google.

Therefore, please be aware that displaying embedded content can enable personal data such as your IP address to be transmitted to third parties. That is why your consent is also required to display any embedded content. Third-party content, which may also contain Google Fonts that can transmit personal data to third-party providers, will only be loaded if you agree to display embedded content. You can withdraw your decision to display such embedded content at any time by clicking the switch provided below each element.

8. Embedded external content from third parties

Various embedded content or services from third-party providers are used on this website to create attractive presentations and to expand the functions of our website. This content is not loaded by default, so you have the option to decide if you wish to display such content, and thus agree to a possible transfer of your personal data to these third-party providers.

8.1 YouTube Videos

8.1.1 Type and scope of the data processing

To make our website more attractive, we operate channels on the YouTube platform that we fill with videos from our facilities. We use the YouTube third-party service to embed video content on our own website via iframes (inline frames).

The social network is operated by YouTube, LLC 901 Cherry Avenue San Bruno, CA 94066, USA, and represented by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("YouTube"). For users who have their habitual residence in the European Economic Area or Switzerland, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland is responsible for processing data and compliance with applicable data protection laws. YouTube collects, processes, and uses personal data independently and at its own discretion. The privacy policy on the YouTube website applies to data processing by YouTube. https://policies.google.com/privacy?hl=en


8.1.1.1 Loading only after your consent

YouTube videos embedded via iframes are only loaded on our website if you have actively consented to the display of the embedded video by clicking on it. If you allow the display, you agree that personal data can be passed on to third parties such as YouTube and Google.

8.1.1.2 Data minimization with a YouTube no-cookie URL

To embed the YouTube videos on our website, we use the extended data protection mode with a no-cookie URL (youtube.com-nocookie.com embed), which is generally intended to prevent YouTube from setting cookies.

8.1.1.3 Use of cookies by YouTube when playing embedded videos

Despite the no-cookie URL, it may happen that YouTube sets a cookie as soon as you click on an embedded video, start it, and use the controls provided by YouTube to control the video. When you do this, a connection to the YouTube servers can be established that sends a cookie from YouTube to your browser. This allows personal data to be transmitted from your device to the YouTube server, for example, your IP address and the website where you started the video.

8.1.1.4 Assignment of usage data to the YouTube profile

If you are logged in to your YouTube member account (Google profile) while visiting our website and play one of the YouTube videos embedded on our website, you may enable YouTube to assign your usage behavior directly to your personal YouTube profile. If you actively use the YouTube functions (for example by clicking the rating button, comment function), this information will also be assigned to your YouTube account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted by YouTube or how it is used. You can prevent this data merging by logging out of your YouTube account before using our website. Even if you do not have your own YouTube account, it cannot be ruled out that YouTube saves your IP address when videos are played.

Find more information about the collection and processing of user data by YouTube, your rights in this regard, and options for protecting your privacy in YouTube's privacy policy at https://policies.google.com/privacy?hl=en.


8.1.1.5 Google Fonts in embedded videos from YouTube

YouTube may use Google's font library and download these fonts directly from Google servers. The IP address of the user retrieving the video can be transmitted to Google in this way. If you agree to the activation of embedded YouTube videos, you also agree to the possibility of using Google Fonts and the associated transmission of your personal data to third-party providers such as Google. You can prevent this by not consenting to the activation of embedded videos or by withdrawing your consent directly by clicking on "Deactivate video" below the video.

8.1.2 Purpose and legal basis for the data processing

The purpose of the data processing is to offer video content on our website as part of the attractive, multimedia design of our website. The legal basis for the data processing is your consent in accordance with Article 6(1)(a) GDPR.

8.1.3 Retention period

Your consent to the display of the embedded YouTube videos remains stored in the localStorage on your browser until you withdraw your consent to the display by clicking on "Deactivate video", which appears under each video. This automatically deletes the entry in localStorage in the browser of your terminal. Videos embedded on our website will no longer be displayed to you. All data transmitted to YouTube or other third-party providers after consent has been given using the embedded videos will be processed there. Find more information in the privacy policy of YouTube or Google https://policies.google.com/privacy?hl=en 


8.1.4 Opt out option (right to object)

You can withdraw your consent to the display of embedded YouTube videos at any time by clicking on “Deactivate embedded content” below the video.

8.2 betterplace online donation form

8.2.1 Type and scope of the data processing

Some of our offers to people seeking help are financed in part or entirely by donations. To offer those willing to donate an option to make a direct donation on our website, we use the service of the third-party provider betterplace.org to embed online donation forms, project widgets, and online donation buttons via iframes.

The donation platform betterplace.org is operated by gut.org gAG, Schlesische Strasse 26, 10977 Berlin, Germany. betterplace.org uses the services of third parties in the content embedded via iframes. Details on the data processing in connection with the services can be found in betterplace.org's privacy policy: https://www.betterplace.org/c/rules/privacy-policy. This privacy policy is also available in every embedded donation form and widget.

8.2.1.1 Loading only after your consent

Content from betterplace.org that is embedded via iframes will only be loaded on our website if you have actively consented to the display of the embedded content by clicking on it. If you allow the display, you agree that personal data will be passed on to third parties such as betterplace.org and Google.

8.2.1.2 Use of Google Analytics by betterplace

betterplace.org uses Google Analytics to record user behavior in the betterplace.org online donation forms, widgets, and donation buttons embedded in iframes. In this, data may be transferred to Google and thus also to third countries such as the USA, and processing of the personal data for Google's own purposes cannot be ruled out. More information about how betterplace.org uses Google Analytics can be found in their privacy policy: https://www.betterplace.org/c/regeln/datenschutz


8.2.1.3 Google Fonts in embedded content from betterplace

betterplace.org uses Google's font library and loads these fonts directly from Google servers. The IP address of the user retrieving the video can be transmitted to Google in this way. If you consent to the activation of embedded betterplace content, you also consent to the use of Google Fonts and the associated transmission of your personal data to third parties such as Google. You can prevent this by not agreeing to the activation of embedded videos – or withdraw them directly from the content by clicking on "Disable external content".

8.2.1.4 Payment service providers Stripe and PayPal

The services of the payment service provider Stripe are used to process donations via direct debit or credit card, and the PayPal service is used for donations via PayPal in the online donation forms embedded via iframes and online donation buttons from betterplace.org. Further information on the data processed for this purpose can be found in betterplace.org's privacy policy: https://www.betterplace.org/c/rules/privacy-policy.

8.2.1.5 Donation data

If you use one of betterplace.org's online donation options embedded in iframes, you will be asked to enter personal data for identification and payment processing to process the donation. We do not receive any form of information about this data. All the information you provide voluntarily in an online donation will be sent solely and directly to betterplace.org and processed by the payment service providers integrated there. 

Only if you give your express consent during the online donation process via embedded services from betterplace.org will information about your donation process be sent to us so that we can personally convey to you our heartfelt thanks for your donation. If you agree, then the following data can be transmitted to us:

8.2.2 Purpose and legal basis for the data processing

The legal basis for the integration of the iframes is Article 6(1)(a) GDPR – your consent to the display of embedded content from betterplace.org. The legal basis for the transmission of information about your online donation to us is your consent to betterplace.org passing on your donation data to us as part of your donation process, also in accordance with Article 6(1)(a) GDPR.

8.2.3 Retention period

Your consent to display the embedded content from betterplace.org remains stored in localStorage on your browser until you withdraw your consent to the display by clicking on "Deactivate external content" under each item. This automatically deletes the entry in localStorage in the browser of your terminal. From this moment on, online donation forms, project widgets, and online donation buttons embedded on our website will no longer be displayed to you. After your consent, all data that has been transmitted to betterplace.org and other third-party providers using the embedded donation options will be processed there. Find more information on this in the betterplace.org privacy policy https://www.betterplace.org/c/regeln/datenschutz.

8.2.4 Opt out option (right to object)

You can withdraw your consent to the display of embedded betterplace.org content at any time by clicking on “Deactivate embedded content” below the content.

You can withdraw your consent to betterplace.org passing on your donation information to us at any time by contacting gut.org gAG. Find the gut.org gAG contact details in the privacy policy of betterplace.org https://www.betterplace.org/c/regeln/datenschutz

8.3. samedi online appointment scheduling

8.3.1 Type and scope of the data processing

In order to be able to offer you online appointment booking on our websites, we use iframes to embed online appointment booking forms from the third-party provider samedi. The online appointment booking service samedi is operated by samedi GmbH, Rigaer Strasse 44, 10247 Berlin, Germany. samedi collects and processes personal data to process online appointment bookings. Find more information in samedi's general privacy policy https://www.samedi.com/en/datenschutz/privacy-policy-samedi and in the special privacy policy for patients https://www.samedi.com/en/datenschutz/privacy-policy-patient-2 .

8.3.1.1 Booking and canceling appointments

In order for you to be able to book appointments with us online, we need some personal data from you. These are limited to the necessary minimum and will vary depending on which practice or clinic you want to book an appointment with. The following data can be collected and processed during registration:

The appointment booking is processed via a customer account at samedi. If you don't have and account with samedi yet, you must first register. During the appointment booking process via the embedded forms, you will be prompted to log into your samedi user account. By completing your appointment booking, you agree to the storage and processing of your data entered during the booking and the processing in our systems and by our service provider samedi.com. You can see all the appointments booked with us via your personal samedi user account and can also cancel them if necessary.

The personal data that you have stored via the embedded form will be transmitted to the employees of Immanuel Albertinen Diakonie and its companies who are entrusted with processing the appointment. It will remain in our systems for as long as the appointment itself and the implementation of the appointment is in process.

8.3.1.2 Use of third-party tracking technologies

samedi uses third-party tracking technologies in the embedded online appointment booking forms. Find detailed information on this in the privacy settings banner, which appears in the iframe before you fill out the appointment booking form. Here you can also access samedi's privacy policy and legal notice and agree to or opt out of tracking.

8.3.1.3 No use of Google Fonts

No Google Fonts are used in samedi's embedded online appointment booking forms.

8.3.1.4 Loading only after your consent

samedi content embedded via iframes is only loaded on our website if you have actively consented to the display of the embedded content by clicking on it. If you allow the display, you agree that personal data can be transmitted to third parties such as samedi and possibly others. You can see what this can be in detail in samedi's privacy policy https://www.samedi.com/en/datenschutz/privacy-policy-patient-2

8.3.2 Purpose and legal basis for the data processing

The purpose of the data processing is to offer embedded online appointment booking forms on our websites for easier and timely appointment booking with our practices and clinics. The legal basis for the data processing is your consent in accordance with Article 6(1)(a) GDPR.

To use the advantages of an online appointment booking procedure, it is necessary to register as a patient in the samedi system. This registration is done voluntarily by the user according to Article 6(1)(a) GDPR and on the legal basis for your consent.

8.3.3 Retention period

The consent to display the embedded samedi online appointment booking forms remains stored in localStorage of your browser until you withdraw your consent to the display by clicking "Deactivate external content" under each samedi form. This automatically deletes the entry in localStorage in the browser of your terminal. From this moment on, the online appointment booking forms from samedi, which are embedded on our website, will no longer be displayed. All data that has been transmitted to samedi or other third-party providers with your consent through the use of the embedded online forms will be processed there. Find more information in samedi's privacy policy https://www.samedi.com/en/datenschutz/privacy-policy-patient-2  

The data stored at samedi will remain stored as long as you are registered. You can cancel your user relationship with samedi at any time. Cancellation will completely and irrevocably erase your user profile and all stored data from the platform. Information such as booked appointments or messages that you have sent to one of our practices or clinics will be erased with your user profile, but will remain with us as incoming messages.

The personal data transmitted via the online appointment forms is stored by those employees of Immanuel Albertinen Diakonie and its companies who are responsible for the processing of appointment allocation and the execution of the booked appointments. They process this information as long as necessary to fulfill the purpose of the storage and erasure or destruction of corresponding documents do not conflict with legal or statutory retention obligations. If you withdraw your consent to data processing, it may not be possible to reserve or attend appointments.

8.3.4 Opt out option (right to object)

You can withdraw your consent (opt out) to the display of embedded samedi online appointment booking forms at any time by clicking on “Deactivate embedded content” below the online form.

You can erase your user profile at samedi and thus all stored data at any time. Please use your personal samedi account to do this https://patient.samedi.de/login

You can contact our practice or clinic at any time to withdraw your consent to the processing of your personal data. Please contact datenschutz@immanuelalbertinen.de or the corresponding practice or clinic.

9. Presence on social media platforms

We offer online offers on various social media platforms to provide information and to contact you on these platforms.

We have no knowledge of the types of data collected, the purposes, or how they are processed by the platform operators. We have no influence on the processing of personal data by the respective platform operator. As a rule, when you visit our social media offerings, the platform operator saves cookies in your browser in which your user behavior and your interests are saved for market research and marketing purposes.

This data is often combined across devices in user profiles, and then is used by the platform operators to show you personalized marketing on their platforms.  This form of data processing can also affect people who are not registered as users on the respective social media platform but who visit the channels on the social media platforms. Your data may also be processed outside the European Union, which can make it more difficult to enforce your rights.

The processing of your personal data when you visit a channel maintained by us on these external social media platforms is based on our legitimate interests in creating a diverse external presentation of our company and using these effective information options to communicate with you. The legal basis for this is the voluntary access to a social media platform initiated by you or the consent that you gave to the platform operator when registering, in accordance with Article 6(1)(a) GDPR.

Find detailed information in the privacy policies of the respective platform operators about data processing in connection with these social media platforms, the opt out option, and the assertion of your right to information.

9.1 YouTube

The operator of the social media YouTube platform is YouTube LLC 901 Cherry Avenue San Bruno, CA 94066, USA. For users who have their habitual residence in the European Economic Area or Switzerland, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland is responsible for processing data on YouTube and for compliance with the applicable data protection laws. YouTube collects, processes, and uses personal data independently and at its own discretion. The YouTube privacy policy applies to data processing on YouTube by Google https://policies.google.com/privacy?hl=en. You can manage your personal settings for data usage by Google on this page https://myadcenter.google.com/. You may have to be logged into your Google account to do this.

9.2 Facebook

The provider of the social media platform Facebook is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Data processing during the use of Facebook channels operated by Immanuel Albertinen Diakonie and its companies is based on an agreement on the joint processing of personal data in accordance with Article 26 GDPR.

Data processing on Facebook is part of the overall Meta Privacy Policy https://www.meta.com/help/accounts/meta-privacy-policies. You can manage your personal data usage settings on Facebook on this page https://www.facebook.com/settings?tab=ads. You may have to be logged into your Facebook account to do this. 

9.3 Instagram

The provider of the Instagram social media platform is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Data processing on Instagram is part of the overall Meta Privacy Policy https://www.meta.com/help/accounts/meta-privacy-policies. You can manage your personal settings for data usage on Instagram on this page https://privacycenter.instagram.com/policy.You may have to be logged in to your Instagram account. 

9.4 LinkedIn

The provider of the LinkedIn social media platform is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. Their privacy policy applies to data processing on LinkedIn at: https://www.linkedin.com/legal/privacy-policy. You can manage your personal data usage settings on LinkedIn here: https://www.linkedin.com/legal/privacy-policy. You may have to be logged into your LinkedIn account to do this.

9.5 Xing

The provider of the social media platform Xing is New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. Their privacy policy applies to data processing on Xing and can be found here:  https://privacy.xing.com/en/privacy-policy . You can manage your personal data usage settings on Xing here: https://privacy.xing.com/en/privacy-policy. You may have to be logged into your Xing account to do this.

9.6 Vimeo

The provider of the Vimeo social media platform is Vimeo.com, Inc., Data Protection Officer, 330 West 34th Street, 5th Floor, New York, New York 10001, USA. The local representation by Data Business Services GmbH & Co KG-Germany, Nördliche Münchner Strasse 47, 82031 Grünwald, Germany, is responsible for users from the EU or the European Economic Area. Their privacy policy applies to data processing on Vimeo and can be found here: https://vimeo.com/privacy . You can adjust your personal data usage settings on Vimeo. You can see your options in their privacy policy https://vimeo.com/privacy.

Date: May 9, 2023

The further development of our online offers and the implementation of new technologies may make changes to our Privacy Policy necessary on an ongoing basis. We therefore recommend that you read our Privacy Policy regularly.